Kathy Crenshaw-Sanders
Kathy Crenshaw-Sanders
RMA, BSHA
Office Manager
Professional Background
Kathy grew up in Charlotte, North Carolina, and has built her education and career in the healthcare field. She earned her high school diploma from E.E. Waddell, an Associate’s Degree in Medical Assisting from Southeastern College, and a Bachelor’s Degree in Healthcare Administration from ECPI University. Her educational background has provided a strong foundation for her work in healthcare and continues to inspire her passion for helping others.
Kathy has several years of experience in healthcare administration and office management. Her background includes overseeing daily clinic operations, managing staff schedules, coordinating patient flow, and maintaining compliance with healthcare policies and procedures. She takes pride in creating a positive, organized, and professional environment for both patients and team members.
Specialties
As the Office Manager, she oversees the daily operations of the clinic to ensure everything runs smoothly and efficiently. She coordinates staff, manages administrative processes, and supports both providers and patients to create a positive and organized care environment. Her focus is on maintaining operational excellence while promoting a patient-centered experience.
One of the most common challenges patients face is feeling overlooked or not fully heard during their healthcare visits. She is committed to addressing this by fostering clear communication, active listening, and patient education. Her goal is to ensure that every patient feels valued, understood, and empowered to take an active role in their care.
Personal Background
When she is not working, she enjoys traveling and exploring new places. She loves experiencing different cultures, trying new foods, and meeting people from all walks of life. Traveling helps her recharge, gain new perspectives, and bring fresh energy and understanding back to her work.